How does a logistics rookie in Sunny Worldwide Logistics deal with a Nepalese customer with Letter of Credit? ——Keeping eyes on your shipment, till you receive it.
When 80% of freight forwarders saw the customer's letter of credit, the first reaction was to not accept it, or to transfer all the responsibility to the customer. I do what you ask me to do. Anyway, I am only responsible for logistics, and the letter of credit has nothing to do with me. And what about Sunny Worldwide Logistics? We will help customers review the letter of credit and issue relevant logistics documents according to the customer's letter of credit.
As a logistics rookie, how do I serve the Nepalese customer Nilan who was doing letter of credit? Please be patient and read the following stories:
Nepal is a plateau country and it relies more on India for transportation routes, because most of the FCL routes to Nepal will transit through Kolkata or other ports in India.
When Nilan asked me with an inquiry, I actually didn't understand a lot of foreign trade knowledge and logistics knowledge, such as letter of credit LC, ocean freight and prepaid, shipowner's bill and freight forwarding bill, etc. When he asked about letter of credit, I was confused. We have the operation manager JANE with 21 years of experience and the sales manager SUSAN with 15 years of experience patiently explained the whole process to me, paying attention to various details and the relevant precautions of each letter of credit. I was also actively learning the knowledge of the letter of credit online, understanding that an ordinary bill of lading would become extra rigorous and meticulous under the terms of delivery of the letter of credit and prepaid. A symbol error will also result in a $50 modification fee...
This is like making a gun polished up on the battlefield.
With the suggestions of SUSAN and JANE, I completed the shipping plan for customers and docking suppliers.
When checking all documents such as the bill of lading, it must be based on the requirements of the letter of credit without any slightest error. This has brought great challenges to my work. I have been dealing among the customer Nilan, the supplier and the letter of credit, assisting the supplier to communicate with the customer, and assisting the supplier to prepare all the information for the bank statement. The tension could not be expressed in words. Fortunately, Sunny Worldwide Logistics team cooperated with tacit understanding, so that the cargo could be shipped smoothly, and the supplier had also successfully submitted the documents required for the letter of credit in the bank. Surely I had gained a lot. Actually, it felt like a test of life and death after the actual practice of prepaid logistics and the letter of credit.
I kept tracking until the goods reached the customer smoothly, and then let out a sigh of relief.
As a logistics rookie, it is definitely not a simple matter to successfully arrange the delivery of the letter of credit, but I did it. This is the strength of the team. I am proud of having such a team.
Sunny Worldwide Logistics has a history of more than 20 years of freight forwarding, and its employees have an average experience of 5-8 years.